Maura Boutique

FAQ

Frequently Asked Questions

Have questions about Maura Boutique? We’ve compiled the most common queries about our products, shipping, and services to help you shop with confidence and ease.
1
What sizes do you offer?
We offer a full range of sizes from XS to XL. Each product page includes a detailed size guide to help you find the perfect fit.
2
How long does delivery take?
Orders are usually processed within 1–2 business days. Standard shipping typically takes 5–7 business days, while express options are available at checkout.
3
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping costs and delivery times vary depending on the destination.
4
Can I return or exchange an item?
Absolutely. We offer returns and exchanges within 14 days of delivery. Items must be unused and in their original condition with tags attached.
5
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status in real time.
6
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payment options.
1
Can I change my shipping address after placing an order?
Yes, but only if the order hasn’t been shipped yet. Contact customer support immediately to update the address.
2
Do you offer size consultations?
Yes, our support team can help you choose the right size based on your measurements.
3
Are your fabrics easy to care for?
Most of our clothing is machine washable or hand wash recommended. Care instructions are included with each product.
4
Can I pre-order items before they are released?
Yes, select products may be available for pre-order. Delivery dates will be noted on the product page.
5
Are your products suitable for sensitive skin?
We use high-quality fabrics, but we recommend checking the material description if you have sensitive skin.
6
Can I request a custom order?
Yes, for select items we accept custom requests. Contact us with your requirements for availability and pricing.
Do You Still Have Queries?
We’re here to help! Reach out to us for any queries about our products, orders, or services.